Product Repair
Send in your device for repair
Welcome to
Handheld Repair request
Since you now made sure that there is an actual hardware problem, by verifying this with Handheld Support, – We are now able to assist you in setting up your repair request, so you can send in your device to us.
NOTE! We WILL NOT answer support questions here, this form is solely used for sending in your units for service and repair. If you have any questions? Please use our Support form.
Important information to all Handheld customers and partners – As previously informed the Handheld operations in Lidköping, will be moved to the MilDef operations in Helsingborg. To ensure a smooth transition below are some information and key dates that are important for you to be aware.
To accommodate for the physical relocation of the stock from Lidköping, Sweden to Helsingborg, Sweden there will be a freeze period where no shipments will be made from Handheld or MilDef. The freeze period will be from the 4th of April until 5th of May.
Service during the freeze period will also be paused because of the physical relocation. Devices sent to Handheld just before the freeze period will be serviced and returned after May 5’th. A new form will be used for requesting service. This new form will go live no later than May 5’th.
Repair request form
Temporarily unavailable.
Freeze period notice
Service is now paused due to the physical relocation. Devices sent to Handheld just before the freeze period will be serviced and returned after May 5’th. A new form will be used for requesting service. This new form will go live, here at this page, no later than May 5’th.
US customers, please contact: service@handheld-us.com
UK customers, please contact: serviceuk@mildef.com
